What a busy but awesome week that was, right!? Friday was release day where we dropped some new API features and announced some updates that I'm super excited about. I'll blog more once those features are released.
completion prototype of the third of my three side projects, the pilot should go live tomorrow or Tuesday!
Why Authentic Marketing Is Really Your Only Option
There is nothing more frustrating than dealing with an inconsistent or dishonest brand. Thats why authenticity is such a key part in brand loyalty for me. This post, hits this principle on the head.Read the post.
Stop doing user interviews. Start having conversations.
If you're focusing on customer feedback, having a good old yarn can often yield more honest feedback than a structured interview. This is especially true when trying to learn the unexpected.Read the post.
When your CA turns against you
Certificate authorities are key players in the established trust network of the web. Simply put, we depend on them. So what happens when they revoke your certificate? Well, Scott's post explores one such case.Read the post.
No, seriously. Root Cause is a Fallacy.
An excellent post-SREcon exploration of the depth and breadth of understanding that we fail to achieve in our pursuit of a root cause. If you're involved in any post-incident reviews or post-mortems etc. this is a brilliant piece to read.Read the post.
AI should never replace humans. It should empower them.
Jon's daily blog has so many gems and this is one of them. As technology becomes faster and smarter we need to focus on how it works with us and for us; not how we can use technology to replace us.Read the post.
Plenty to read for the week ahead! I'm headed back to polish off some posts and code I'll be sharing with you soon!